Privacy Policy

1. Introduction

Appliance Customer Mysore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appliance repair services or visit our website.

2. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Name and contact information (phone number, email address)
• Service address and location details
• Appliance information and repair requirements
• Payment information (processed through secure third-party providers)
• Service history and preferences

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing appliance repair and maintenance services
• Scheduling appointments and service calls
• Communicating about service status and updates
• Processing payments and maintaining service records
• Improving our services and customer experience
• Sending service reminders and maintenance notifications
• Complying with legal obligations and business requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service technicians and contractors who perform work on your behalf
• With payment processors to complete transactions
• When required by law or to protect our legal rights
• In case of business transfer or merger (with prior notice)
• With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be maintained for warranty and quality assurance purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability where applicable

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: